★★★★★
“Dr. Jones and his associates located on Reynolds St in Oakville are simply put, are THE BEST THERE IS!”
RateMDs · 5-star rating
Patient reviews on third-party platforms — RateMDs (234, 4.6/5), Birdeye (256), Google (~106), RealSelf (~35), Yelp, BBB. None of them controlled by us. Each link goes directly to the source so you can read the full context yourself.
Each card below excerpts a published RealSelf review. Click through to read the complete review on RealSelf — including the patient’s own follow-up updates over time, photos, and procedure detail. We don’t republish full reviews, because that would mean controlling presentation.
RateMDs aggregates 4.6 / 5 across multi-page rating archives. Below: a small selection of recent quotes. The full set, including any criticisms, is on the RateMDs profile linked at the bottom of this page. No reviews are filtered or hidden by us.
“Dr. Jones and his associates located on Reynolds St in Oakville are simply put, are THE BEST THERE IS!”
“They made getting a hair transplant a walk in the park for me, literally a short drive to their clinic in Oakville in the morning and by the mid afternoon I had a full head of hair again!”
“Dr. Jones did such an amazing job with my hair it looks better now in my 40 then it did in my 20s!”
“The procedure is simple, bit of numbing for the first 40 seconds then your just watching your favourite shows on Netflix while Dr. Jones and his team are working on your head. You don't feel a thing and I didn't even need pain medication after my procedure.”
“I am almost 10 years removed from the procedure and it still looks good and natural. He does one strand at a time just like your real hair with high density, so nobody could ever know you even have the procedure.”
“My hairline looks natural and i wish i would have done this sooner in life. Dr. Jones gave me 2300 grafts to thicken up patchy spots i had and i actually look younger already.”
“Dr. Jones and his staff not only know what they are doing — their bed side manner and ability to sense when I was feeling very uncomfortable and calm me down made the day almost a 'holiday'.”
“He has the best hands and best skills for this procedure.”
“It looks so natural and I look 10 years younger!”
“Don't get caught doing such an important thing as getting your hair restored with anyone else go with the experience Dr. Jones has and you won't regret it.”
“Changed my life and I feel tremendous confidence with my hair back to normal.”
“I've had 3 PRP treatments already and I can see the results, its quite amazing. I think I have at least a quarter more thickness than I did before starting the plasma treatments.”
“I've been wearing a wig since 2012 because my thinning hair made me feel so embarrassed and now that I've had 2 sessions I have enough hair growth that I don't need it anymore.”
“Dr. J walked me through every step, he was amazing... I'm so thankful to Dr. Jones and wish more people in this industry in Canada worked the same he does.”
“Have answered all my followup emails this last week even though my surgery was 3 weeks ago.”
“Dr. Jones did some work for me in 2019. Good results.”
Verbatim testimonials from RealSelf and clinic-published patient stories — patients quoted by Dr. Jones’s former practice and on third-party platforms. Every quote has its source attribution.
“I had a 3000 graft FUE hair transplant with Dr. Robert Jones and the results speak for themselves. My barber is amazed, he says he has never seen work this good.”
“Dr. Robert Jones is the best hair transplant surgeon in the country. The results of myself and his other patients speak for themselves.”
“Amazing work by Dr. Jones and his team — I just left my barber and he was going on and on about how much my head has changed since my procedure!”
“Time, pain, and money... but totally worth it... even if just for my own self esteem!”
“I went to see Dr. Jones about a year ago for a large FUE procedure. He removed over 3,000 grafts in about 2 hours. He insisted that I look at and count the grafts, so I know for sure that he got that number.”
“I only had about 1500 grafts but the results have been dramatic and I'm very happy with my surgery.”
“I had 2700 grafts done and I'm stoked to see the end result.”
“Dr. Jones has provided me with a new lease on life.”
“Hair started to grow 3 months after the procedure and by 8 months had more than met my expectations.”
“I interviewed a handful of doctors in toronto before choosing dr jones and I know I've made the right decision, the results speak for themselves.”
“It really has changed my life and I'm in complete agreeance with Dr. Jones' other patients — they do amazing work.”
“At 50 someone can renew how they feel about themselves.”
Negative reviews exist in the public record. Across 25+ years and 6,000+ procedures, four documented complaints (one Ripoff Report from 2007, three RateMDs negatives) are linked here in full. Read them on the source platforms — that’s where Dr. Jones has posted public replies including a clinical clarification on his minoxidil dosing protocol.
“10 years later, twice hair transplant with Dr. Jones himself....it looks like crap....this is not reault I was promised.”
↳ Negative review carried in the public record. We include it rather than hide it — see the honest-note chapter at the bottom.
“Very Very Disappointed with the amounts of $$paid”
↳ Three-procedure patient who reported dissatisfaction with results.
“Dr. Jones practically ordered me to buy the minoxidil from him. Dr. Jones lacks the right temperament to be in the medical field.”
↳ Dr. Jones has posted public replies on the RateMDs profile to several negative reviews — including a clinical clarification on his minoxidil dosing protocol (12% once daily). Read both sides on the platform.
“I paid Dr. Robert Jones to perform an FUE hair transplant of 2000 grafts over two days back in 2005. He said he can, and collected full payment ahead of surgery... He completely misrepresented the expected outcome of the surgery.”
↳ Twenty-year-old single complaint from a 2005 procedure. Linked rather than buried — read it directly on the platform alongside everything else.
Every link below opens an external site outside our control. Read the full reviews. Read the bad along with the good. Cross-check the credentials on CPSO and ISHRS. None of what we say should require taking our word.
Read the reviews. Watch the case archive. Cross-check the credentials. Then send photos when you’re ready — Dr. Jones reviews personally and the written assessment lands within 48 hours.